Have you ever wondered why, when viewing a Mailchimp list, there are two different numbers of contacts shown?
When viewing your Mailchimp list you may have noticed that there are two different numbers shown; one depicts the number of Subscribed contacts in your list and the other the total number of contacts.
You may only send email marketing to contacts with a status of Subscribed.
- Log into Mailchimp and click Lists.
- Click your list name.
- You’ll notice the number of subscribed contacts next to your list name. The total number of contacts is shown next to the Export List button.
Note: The total number of contacts in a list shows contacts that have a status of Subscribed, Unsubscribed, Cleaned and empty (a status of empty is where you may send transnational email messages only to that contact).